This is ultimately a commercial decision for you. You should consider the size of the debt, whether the debtor has the means to pay and most importantly, whether you can recover the debt collection cost from them. In this regard, at each stage of the process, we will provide a fixed price quote setting out what we charge and how much you can expect to recover from the debtor. This should assist you to make a commercially sensible decision.
For more information on smaller debts, click here and here.