Get PAID is designed to be as simple and easy to use as possible. We usually collect all the information we require to take the matter further when you order a Get Paid Legal Demand. 

If we require further information, we will contact you.

You can assist us by providing the following information (if you have it):

• A copy of any terms and conditions of trade that the debtor accepted before you supplied goods and/or services
• If you have standard terms and conditions of trade, whether they apply to all of your supplies to customers
• The correct legal name of the debtor (including Australian company and/or business numbers);
• If the debtor is a company, is it still actively trading?
• Details of any real estate owned by the debtor.
• If the debtor is a company, its current registered office.
• If the debtor is a trust, the name of the trustee.
• If the debtor is a business name (other than a company), the names and addresses of the owners of the business name;
• If the debtor is an individual, his/her residential and work addresses.
• Are there any other legal proceedings on foot against the debtor?
• Is the debtor employed, and if so the nature of his/her employment?
• What is the debtor’s financial position?
• Has any third party (eg a director) guaranteed payment of the debt?

Our offices are in Perth, Western Australia. 

While we focus on collecting debts in Western Australia, our demand letters can be used Australia-wide.

Our demand letters are $38.50 (inc GST) (email only) and $44 (inc GST) (email and post). 

If the demand letter does not get you paid, we will analyse your debt and issue you with an obligation-free fixed price quote for commencing court proceedings. This quote will include our fees, the court fees and the cost of serving the claim on the debtor. The court fees will vary depending on the size of the debt and whether or not you are entitled to reduced court filing fees. The amount you are entitled to recover from the debtor will also vary depending on these factors.

We aren’t just another Debt Collection Agency. You should choose us because: 

• No commissions – only fixed, upfront and competitive fees.
• No subscriptions – use us as little and a much as you need.
• We are more Effective – professional debtors know that mere debt collectors can’t take legal action. We can.
• We are Cheaper – no hefty commissions or hidden charges. A traditional debt collector will often engage a lawyer and you may well end up having to pay both!
• Experience – we’ve been collecting debts around Western Australia and Australia-wide for almost 40 years.
• Convenience – our website lets you instruct us and keep track of debts online. Of course, you are welcome to call us to discuss any matters that arise.

Unfortunately, you can’t get blood out of a stone. 

When collecting debts, it is important to consider what you know of your debtor’s financial position. With a court judgment it is possible to seize their assets and require part-payments from their regular income. However, if your debtor lacks any means to pay the debt, you could be throwing good money after bad.

The first thing to do is to check whether this is in fact the case. You can check this:

• for bankrupt individuals – conduct a Bankruptcy Search here: https://services.afsa.gov.au/brs/search
• for companies in liquidation – conduct an Insolvency Search here: https://insolvencynotices.asic.gov.au/browsesearch-notices/

If your debtor is bankrupt or is in liquidation, you ordinarily cannot commence or proceed with court proceedings against them. You should contact the bankruptcy trustee or liquidator to notify them of your claim.

It depends on how the matter progresses. Often debtors will pay once they receive the demand. Court proceedings are usually required for those that don’t. Once you obtain a judgment, if the debtor does not have the means to pay you, you may need to accept payment by instalments. You are ordinarily entitled to charge interest on your debt in accordance with your trading terms or once you have a court judgment.

• conducting searches of the electoral roll;
• searching Landgate (they may own land); and
• engaging a process servers to conduct an in-depth investigation into the debtor’s whereabouts (known as a ‘skip trace’).